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Bulgarian Real Estate - Our Customer Service Promise

Veliko Tarnovo Property Agents - Our Customer Service Promise to clients buying and selling Real Estate in Bulgaria - we deliver the highest possible level of service

Excellence in customer care is the life blood of any company and the most important of our key values, so every member of our team is committed to delivering the highest possible level of service to our clients.

This is our Promise to you:

Traditional Hotel in Gurko Street - Veliko Tarnovo When you place your Real Estate for sale or rent on the Bulgarian Real Estate Market with Yantra Homes , or if you are a Buyer or Tenant, you can be assured that we will:

LISTEN to your needs.
RESPOND quickly and efficiently to your enquiries.
COMMUNICATE with you on a regular basis.
INFORM you of any developments.
HELP you every step of the way.

Our aim is to make buying, selling, renting or investing in the Bulgarian Real Estate market as easy as possible for each and every one of our clients.

Samovodska Charshia - Bulgarian Real Estate Agents So what do we mean by LISTENING?

As Bulgarian Real Estate Agents, Yantra Homes of Veliko Tarnovo, undertake to give careful consideration to each of your Real Estate requirements. If you wish to buy a house in Bulgaria, we will not waste your time by showing you properties that do not meet with your specifications. Once we have a clear idea of your needs however, we will immediately become proactive. Where your wishes match Bulgarian Real Estate for sale that is registered on our comprehensive database, we will not delay in suggesting that Real Estate to you. Please be assured that the listening process will continue at every stage of our relationship with you. If you think we can improve upon the first property we show you, our agents will pay close attention to your opinions, likes and dislikes, so that we can narrow down the search for your ideal Real Estate. Our promise to listen denotes the most personal service within the Bulgarian Real Estate market.

What is a quick and efficient RESPONSE?
The Hadji Nikolai Inn - Bulgarian Real Estate
Anyone who has experienced poor customer service will understand how frustrating it is; when it is impossible to contact your agent or worse still, when your messages are not returned. At Yantra Homes we guarantee that you will not encounter this problem when buying, selling or renting your Bulgarian Real Estate through us. By contacting our offices in Veliko Tarnovo (VT) you are guaranteed a response. If your agent is temporarily unavailable then we promise your message will be returned promptly or if you prefer, that your Bulgarian Real Estate query is dealt with immediately by another member of our team.

The American College - Veliko Tarnovo When we say we will COMMUNICATE with you:

It means that we will check in with you at regular intervals to keep you informed about the work we are undertaking in relation to your Real Estate in Bulgaria. If you wish, we will keep you informed about the strategy we are pursuing to achieve your goals. Essentially you can hear from us as much or as little as you would like. If you would prefer to leave your Real Estate in our hands and do not require regular updates then we will take care of everything and free you of the burden of Bulgarian Real Estate management.


Sellers and Landlords, when we have found a buyer or tenant interested in your homes or commercial Real Estate to buy or rent in Bulgaria, we promise to give you reasonable notice that we intend to show your Real Estate to them. Our aim is to cause minimal inconvenience to you whilst enabling you to make your Real Estate look its best when it is marketed.

We promise to keep you INFORMED:
Bulgarian Real Estate - Gen.Gurko Street
If there are any developments in relation to your Bulgaria Real Estate investment, you will be the first to know. Whether we have fulfilled your Bulgarian Real Estate requirements, or believe it will take a little more time, we undertake to keep you fully in the picture.

We will HELP you at every stage of the way

At Yantra Homes of Veliko Tarnovo Bulgaria, customer service is the cornerstone of our business. We will not hesitate to go the extra mile in helping you to sell, buy or rent your properties in Bulgaria.

Why not put us to the test. Call or email Yantra Homes of Veliko Tarnovo, Bulgaria today. We promise you will not be disappointed by our customer service, why not contact us today.

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